Take restaurant orders and update inventory through WhatsApp

A WhatsApp AI assistant takes food orders, checks stock in real time, and updates inventory automatically.

How the work actually flows

It branches. Exactly one path is taken; a person is alerted when a step fails.

Pattern: Exclusive Choice (4)

flowchart TD trig>"customer sends whatsapp message"]:::trig s0["receive customer message"]:::svc s1["classify request complexity"]:::task trig --> s0 s0 --> s1 gx{"× is the request simple or complex"}:::gate s1 --> gx p00["send instant menu reply"]:::task gx -->|"simple question"| p00 p10["check menu stock and history"]:::task gx -->|"complex order"| p10 p11["place order and deduct stock"]:::task p10 --> p11 p00 --> out p11 --> out out[/"order confirmed and stock updated"/]:::out pay{{"handles orders and stock any time of day"}}:::pay out --> pay esc(("Alerts a person")):::human s1 -. "if it fails" .-> esc esc -.-> out classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA personOne path onlyResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsVoice & PhoneCRM & Sales PipelineE-commerce & ProductMessaging & NotificationsSpreadsheet & Database Ops
Connects
WhatsAppGoogle SheetsGoogle Gemini
Featured in

The problem it solves

Taking orders over WhatsApp during a rush means staff juggling phones, forgetting to check stock, and sometimes selling items you don't actually have left. Late at night, nobody's watching the phone at all.

Who it fits

Restaurants, cloud kitchens, cafes, or food delivery services that take orders over WhatsApp.

How it works

  1. A customer messages your WhatsApp number with a question or order
  2. Simple questions like the menu get an instant reply
  3. More complex requests go to an AI agent that checks the menu, stock, and customer history
  4. The agent places the order, deducts stock, and flags upset customers for a person
  5. The customer receives a clear order confirmation on WhatsApp
What you get

Orders taken around the clock without a missed message

Customers get their WhatsApp food order taken, confirmed, and deducted from stock without waiting for staff to reply.

What you get

A confirmed order message to the customer plus an updated inventory record.

What you need

A WhatsApp Business account, a Google Sheets account, and a Google Gemini API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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