Give your business a WhatsApp assistant that remembers every customer

Answers customer messages on WhatsApp with AI, remembers past conversations, and pulls answers from your knowledge base.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"customer sends whatsapp message"]:::trig s0["search knowledge base"]:::task s1[("recall conversation history")]:::store s2["reply and save exchange"]:::task trig --> s0 s0 --> s1 s1 --> s2 out[/"instant personalized whatsapp reply"/]:::out pay{{"consistent fast support without repeating context"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsKnowledge Base & RAGMessaging & NotificationsAPI & Webhook Integration
Connects
WhatsAppPineconeGoogle GeminiOpenAI

The problem it solves

Customers message you on WhatsApp with the same questions again and again, and whoever answers has no memory of what was discussed last time. Response time suffers when your team is busy or offline.

Who it fits

Small businesses that handle customer support or sales conversations over WhatsApp.

How it works

  1. A customer sends a WhatsApp message
  2. AI reads the message and pulls relevant answers from your knowledge base
  3. Past conversations with that customer are recalled automatically
  4. AI replies naturally, and the exchange is saved for next time
What you get

Responses that sound like your team wrote them

Customers messaging you on WhatsApp get natural replies pulled from your knowledge base, and the assistant remembers their past conversations with you.

What you get

An instant, informed WhatsApp reply and an ever-growing memory of each customer relationship.

What you need

A WhatsApp Business API connection, a Pinecone account, a Google Gemini account, and an OpenAI account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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