Answer customer product questions from your Google Sheets inventory

It reads customer product questions and replies automatically with live stock, size, and price details from your sheet.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"customer sends product question"]:::trig s0["Extract product details"]:::task s1[("Look up inventory sheet")]:::store s2["Draft reply with stock info"]:::task s3["Send reply to customer"]:::svc trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"Instant accurate stock and price reply"/]:::out pay{{"Faster answers less manual lookup"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA record or sheetResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
E-commerce & ProductSpreadsheet & Database OpsAPI & Webhook Integration
Connects
Google SheetsOpenAI

The problem it solves

Every day customers message you asking if you have a certain product, size, or color in stock, and you have to stop what you're doing to go check. It eats up time you don't have and makes customers wait longer than they should for a simple yes or no answer.

Who it fits

A best fit is a shoe store, fashion boutique, or any retailer with a large product catalog.

How it works

  1. A customer sends a message asking about a specific product
  2. AI reads the message and picks out the brand, model, size, and color
  3. It looks up that item in your Google Sheets inventory
  4. AI writes a friendly reply with stock, price, and alternatives
  5. The customer receives an instant, accurate answer
What you get

Questions answered with your real stock numbers

Shoppers asking about stock, size, or price get an instant answer straight from your own inventory sheet, day or night.

What you get

A ready-to-send reply with real-time availability, pricing, and stock details for the customer.

What you need

A Google account for the product spreadsheet and an OpenAI API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

Related automations

AI customer service agent for order tracking and support

Answers customer questions, tracks orders, and places new orders through a chat assistant that remembers each conversation.

Advanced

Build a shopping chatbot that remembers each customer's history

A chat assistant that recalls each shopper's past orders and preferences to give personal answers instead of generic replies.

Standard

Automatically reconcile Stripe, bank, and store transactions

AI agents compare Stripe, bank, and store data, flag mismatches, and log corrections to a spreadsheet.

Advanced

Flag high-risk orders before refunds and chargebacks happen

Every new order is scored for refund and chargeback risk, with high-risk orders logged and flagged instantly.

Advanced
Back to the AI Playbook