Reviews payment and complaint data daily, scores each customer's risk, and instantly alerts your team about high-risk accounts.
It branches. Exactly one path is taken; runs once per each customer account.
Pattern: Exclusive Choice (4) · Multiple Instances with a priori Design-Time Knowledge (13)
You know some customers are at risk of leaving, but the signals are scattered across payment records, support complaints, and feedback forms. By the time you connect the dots yourself, an unhappy customer may have already churned.
Customer success and account teams managing renewal or churn risk across many accounts.
You get high-risk customers flagged daily so your team can step in early.
The hard question is not how to build it. It is whether this is the right thing to build first.
That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.
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