Sort customer feedback by rating into separate Google Sheets

Every survey response is automatically split into positive or negative and logged in Google Sheets.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"customer submits feedback form"]:::trig s0["receive feedback submission"]:::task s1["extract rating and comments"]:::task trig --> s0 s0 --> s1 gx{"× positive or negative rating"}:::gate s1 --> gx p00["log to positive sheet"]:::task gx -->|"positive feedback"| p00 p10["log to negative sheet"]:::task gx -->|"negative feedback"| p10 p00 --> out p10 --> out out[/"feedback sorted into two sheets"/]:::out pay{{"organized feedback without manual sorting"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepOne path onlyResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
Image & Media ProcessingSpreadsheet & Database OpsSurvey & Feedback
Connects
TypeformGoogle Sheets

The problem it solves

You send out feedback surveys, but sorting through every response to spot the good reviews from the complaints takes time you don't always have. Negative feedback that needs a quick follow-up can get buried in a pile of responses.

Who it fits

Businesses that collect customer feedback through surveys and want it organized automatically.

How it works

  1. A customer submits your feedback form
  2. The rating and comments are pulled from the response
  3. Responses are sorted as positive or negative based on the rating
  4. Each response lands in the matching sheet in Google Sheets
What you get

Reviews filed without you sorting through them

Every survey response gets filed into the right sheet automatically, sorted by whether it was positive or negative.

What you get

Two organized Google Sheets, one for positive feedback and one for negative feedback.

What you need

A Typeform account and a Google account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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