Turn Telegram voice messages into text for your call team

flowchart TD trig>"customer messages telegram number"]:::trig s0["check message against customer records"]:::task s1["transcribe voice note to text"]:::svc s2["route to right team"]:::task trig --> s0 s0 --> s1 s1 --> s2 gx{"× which team handles request"}:::gate s2 --> gx p00["hand off to sales"]:::task gx -->|"sales inquiry"| p00 p10["hand off to support"]:::task gx -->|"support inquiry"| p10 p00 --> out p10 --> out out[/"transcribed message routed correctly"/]:::out pay{{"faster response without manual sorting"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff