Answer questions from your own documents with an AI chatbot

Lets people ask questions and get accurate answers pulled straight from your own documents.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"person asks a question"]:::trig s0["search document passages"]:::svc s1["rerank top results"]:::svc s2["generate grounded answer"]:::task trig --> s0 s0 --> s1 s1 --> s2 out[/"accurate document-grounded answer"/]:::out pay{{"cuts repeated support questions"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsKnowledge Base & RAGDocument Processing & OCRFile & Cloud StorageEducation & TrainingCustomer Support & Ticketing
Connects
OpenAICohereGoogle Drive

The problem it solves

Answering the same questions about your product, policies, or course material over and over eats up time your team could spend elsewhere. Customers and staff often can't find the right document fast enough, so they just ask you directly.

Who it fits

A support team, internal knowledge base owner, or educator who fields repeated questions about existing documents.

How it works

  1. Documents are pulled in from Google Drive and broken into searchable pieces
  2. A person asks a question through the chat
  3. The system searches your documents for the most relevant passages
  4. It reranks those results so the best matches come first
  5. AI writes an answer based on that information and remembers the conversation
What you get

Questions answered straight from your documents

You give customers and employees instant answers pulled straight from your own documents whenever they have a question.

What you get

An accurate, document-grounded answer delivered through the chat.

What you need

An OpenAI API key, a Cohere API key, Google Drive access, and a vector database account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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