Turn Zendesk support tickets into tracked GitHub issues

flowchart TD trig>"zendesk ticket created or replied"]:::trig s0["capture zendesk event"]:::task s1["sync to github"]:::task trig --> s0 gx{"× new ticket or new comment"}:::gate s0 --> gx p00["create github issue"]:::task gx -->|"ticket created"| p00 p01["save issue id on ticket"]:::task p00 --> p01 p10["add comment to github issue"]:::task gx -->|"comment added"| p10 p01 --> s1 p10 --> s1 out[/"github issue tracks the ticket"/]:::out pay{{"no bug retyped between tools"}}:::pay s1 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff