Book meetings and send emails with a WhatsApp voice assistant

Lets customers send a WhatsApp voice message to book meetings, send emails, or ask questions automatically.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4) · Simple Merge (5)

flowchart TD trig>"customer sends voice message"]:::trig s0["Understand the request"]:::task s1["Reply on WhatsApp"]:::task trig --> s0 gx{"× what the customer wants"}:::gate s0 --> gx p00["Book calendar event"]:::task gx -->|"Booking request"| p00 p10["Send email"]:::task gx -->|"Email request"| p10 p20["Check knowledge base"]:::task gx -->|"Question"| p20 jn{"○ prepare voice reply"}:::gate p00 --> jn p10 --> jn p20 --> jn jn --> s1 out[/"booking, email, or spoken answer delivered"/]:::out pay{{"handle requests without staff availability"}}:::pay s1 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepOne path onlyPaths rejoinResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsVoice & PhoneKnowledge Base & RAGMessaging & NotificationsImage & Media ProcessingAPI & Webhook IntegrationScheduling & Calendar
Connects
TwilioVAPIGoogle CalendarGmailSupabaseOpenAI

The problem it solves

Handling scheduling requests and simple questions by phone or WhatsApp means someone on your team has to be available to listen, understand, and act on every message. That does not scale as your customer volume grows.

Who it fits

Service businesses that field scheduling and support requests over WhatsApp.

How it works

  1. A customer sends a voice message on WhatsApp
  2. The message is transcribed and the request is understood
  3. The right task is carried out, such as booking a calendar event or sending an email
  4. Your knowledge base is checked if the request is a question
  5. The customer gets a spoken response back on WhatsApp
What you get

Voice requests handled without a phone call

Customers send a WhatsApp voice message to book a meeting, send an email, or ask a question and get a spoken reply back.

What you get

A completed calendar booking, a sent email, or a spoken answer delivered back over WhatsApp.

What you need

A WhatsApp Business number, a voice AI service, a Google Calendar and Gmail account, and a Supabase account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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