Send personalized WhatsApp messages when a KlickTipp tag fires

When a contact hits a marketing trigger in KlickTipp, they get a personalized WhatsApp message and can reply for auto-responses.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Sequence (1) · Exclusive Choice (4) · Simple Merge (5)

flowchart TD trig>"contact tag activated"]:::trig s0["pull contact details"]:::task s1["fill WhatsApp message template"]:::task s2["send personalized WhatsApp message"]:::task trig --> s0 s0 --> s1 s1 --> s2 gx{"× how does contact respond"}:::gate s2 --> gx p00["flag cancellation"]:::task gx -->|"requests cancellation"| p00 p10["send auto-response message"]:::task gx -->|"replies otherwise"| p10 jn{"○ update contact status"}:::gate p00 --> jn p10 --> jn jn --> out out[/"personalized message sent and status updated"/]:::out pay{{"timely outreach without manual messaging"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepOne path onlyPaths rejoinResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
Messaging & Notifications
Connects
KlickTippWhatsApp Business

The problem it solves

You want to send timely WhatsApp messages for birthdays, promos, or follow-ups, but doing it by hand for every contact is slow and easy to forget. Replies pile up without a consistent way to handle them.

Who it fits

Marketing teams running time-sensitive WhatsApp campaigns like birthdays, promos, or follow-ups.

How it works

  1. A contact triggers an outbound event in KlickTipp, such as an activation tag
  2. The system pulls the contact's details and fills in a pre-approved WhatsApp template
  3. A personalized WhatsApp message is sent through the WhatsApp Business account
  4. If the contact replies, the system checks for a cancellation or sends an auto-response
  5. KlickTipp is updated to reflect the contact's latest status
What you get

Messages that land at exactly the right moment

Contacts receive a personalized WhatsApp message the instant they take an action you care about.

What you get

A personalized WhatsApp message sent automatically, plus updated contact tags in KlickTipp.

What you need

A KlickTipp account and a WhatsApp Business Cloud API account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

Related automations

Back to the AI Playbook