Automatically cancel taxi bookings customers never confirmed

Checks for taxi bookings left unconfirmed, cancels them, removes the calendar event, and lets the customer know.

How the work actually flows

A straight line. Runs once per each unconfirmed booking.

Pattern: Sequence (1) ยท Multiple Instances without Synchronization (12)

flowchart TD trig(["checks bookings every 5 minutes"]):::trigtime s0[["check unconfirmed bookings"]]:::mi s1["mark booking cancelled"]:::task s2["delete calendar event"]:::svc s3["ai drafts reply"]:::task s4["notify customer"]:::task trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 s3 --> s4 out[/"booking cancelled and customer notified"/]:::out pay{{"keeps schedule clear automatically"}}:::pay s4 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceRuns once per itemResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsSpreadsheet & Database OpsScheduling & CalendarFinance & Accounting
Connects
Google CalendarPostgresGrok

The problem it solves

When a customer books a taxi but never confirms, the slot sits open and blocks your schedule. Without someone actively watching for these, unfinished bookings pile up and customers are left wondering what happened.

Who it fits

Taxi and car service dispatch teams handling online bookings.

How it works

  1. Every 5 minutes, the system checks the database for bookings still open or on hold
  2. Any booking left unconfirmed for more than 10 minutes is marked cancelled
  3. The matching calendar event is deleted
  4. An AI agent writes a reply in the customer's own language
  5. The customer receives a message letting them know the booking was cancelled
What you get

Unconfirmed bookings cleared off your calendar

Unconfirmed taxi bookings get cancelled automatically and your customer hears back right away, in their own language.

What you get

An updated booking record, a cleared calendar, and a customer notification.

What you need

A database (Postgres), a Google Calendar account, and an AI model subscription.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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