Train a customer support chatbot on your own website content

The system reads your entire website and turns it into a chatbot that answers customer questions accurately.

How the work actually flows

A straight line. Runs once per one per page in sitemap.

Pattern: Sequence (1) ยท Multiple Instances with a priori Design-Time Knowledge (13)

flowchart TD trig(("sitemap submitted to start")):::human s0[["crawl website pages"]]:::mi s1["extract and clean content"]:::task s2[("store searchable content")]:::store s3["answer customer question"]:::svc s4["embed chat widget on site"]:::task trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 s3 --> s4 out[/"chatbot live answering from your content"/]:::out pay{{"fewer repetitive support questions"}}:::pay s4 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
A stepAn outside serviceRuns once per itemA personA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsKnowledge Base & RAGWeb Scraping & Data CollectionSurvey & FeedbackCustomer Support & Ticketing
Connects
Google GeminiPineconeDecodo

The problem it solves

Your support team answers the same questions over and over, and customers get frustrated waiting for a reply outside business hours. Building a chatbot that actually knows your business, instead of giving generic answers, usually means a lot of manual setup.

Who it fits

Small businesses and support teams who want a chatbot that answers questions using their actual website content.

How it works

  1. You submit your website's sitemap or a list of URLs to start
  2. The system crawls those pages and strips away ads, code, and navigation, keeping only the useful text
  3. That content is converted into searchable data and stored for retrieval
  4. When a customer asks a question in the chat, the assistant searches your content first and answers based on it
  5. The chat window can be added to any page on your website
What you get

Customer questions answered instantly from your own content

You get a chatbot trained on your website that answers customer questions using your own content, right on your site.

What you get

A live chatbot on your website that answers customer questions using your own content.

What you need

A Google Gemini API key, a Pinecone account, and a Decodo scraping account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

Related automations

Back to the AI Playbook