Send customers a WhatsApp tracking link when their order ships

Automatically texts customers a WhatsApp tracking link once their Shopify order ships and logs the message in Google Sheets.

How the work actually flows

A straight line.

Pattern: Sequence (1) ยท Transient Trigger (23)

flowchart TD trig>"order marked as fulfilled"]:::trig s0["verify whatsapp number active"]:::svc s1["send tracking link message"]:::task s2[("log message and status")]:::store trig --> s0 s0 --> s1 s1 --> s2 out[/"tracking message logged with status"/]:::out pay{{"fewer where is my order messages"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
E-commerce & ProductMessaging & NotificationsSpreadsheet & Database Ops
Connects
ShopifyWhatsAppGoogle Sheets
Featured in

The problem it solves

Customers constantly message you asking where their order is, and answering each one by hand eats into your day. Without a reliable way to confirm a number can actually receive WhatsApp messages, some tracking updates never arrive at all.

Who it fits

Online retailers who ship physical products through Shopify.

How it works

  1. A Shopify order is marked as fulfilled
  2. The system checks whether the customer's phone number is active on WhatsApp
  3. A tracking message is sent to the customer on WhatsApp
  4. The message and verification status are logged in Google Sheets
What you get

Customers who know exactly where their order is

Customers get a WhatsApp tracking link the moment their order ships, so they always know where their package is.

What you get

A logged record of every tracking message sent, with delivery status tracked in Google Sheets.

What you need

A Shopify store, a WhatsApp Business API account, and a Google Sheets account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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