Analyze customer reviews from Trustpilot and Sitejabber automatically

Pulls your public reviews, summarizes the sentiment with AI, and logs the results to a spreadsheet.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig(("you submit a business name")):::human s0["collect reviews from review sites"]:::svc s1["AI summarizes sentiment"]:::task s2[("log summary to spreadsheet")]:::store trig --> s0 s0 --> s1 s1 --> s2 out[/"spreadsheet row with sentiment summary"/]:::out pay{{"reputation tracked without manual reading"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
A stepAn outside serviceA personA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsSpreadsheet & Database OpsSurvey & Feedback
Connects
DecodoGoogle GeminiGoogle SheetsTrustpilotSitejabber

The problem it solves

You know reviews matter, but reading through multiple review sites and mentally tallying the mood of your customers takes real time you'd rather spend running the business. Reputation issues can build up before you notice them.

Who it fits

Founders, marketers, or agencies who track online reputation across multiple review sites.

How it works

  1. You submit a business name or website through a form
  2. The system collects recent public reviews from Trustpilot and Sitejabber
  3. AI reads the reviews and writes a sentiment summary with recommendations
  4. The results are appended as a new row in Google Sheets
What you get

Reputation trends you see before customers mention them

You get a clear sentiment summary of what customers are saying about you across review sites.

What you get

A spreadsheet row with structured review data plus an AI sentiment summary for each business checked.

What you need

A Decodo account, a Google Gemini API key, and a Google Sheets account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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