Translate and score Japanese customer reviews with AI alerts

Automatically translates Japanese reviews, scores sentiment, and alerts you instantly about urgent feedback.

How the work actually flows

It branches. Exactly one path is taken; runs once per review.

Pattern: Exclusive Choice (4) · Multiple Instances without Synchronization (12)

flowchart TD trig(["scheduled check for new reviews"]):::trigtime s0[["pick up new reviews"]]:::mi s1["translate review to English"]:::svc s2["score sentiment and urgency"]:::svc s3[("write results to sheet")]:::store trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 gx{"× is review high priority"}:::gate s3 --> gx p00["send Telegram alert"]:::task gx -->|"high priority"| p00 p10["no further action"]:::task gx -->|"normal priority"| p10 p00 --> out p10 --> out out[/"translated and prioritized reviews"/]:::out pay{{"faster response to urgent feedback"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itAn outside serviceRuns once per itemA record or sheetOne path onlyResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsE-commerce & ProductMessaging & NotificationsTranslation & LocalizationSpreadsheet & Database OpsSurvey & FeedbackCustomer Support & Ticketing
Connects
Google SheetsOpenAITelegram

The problem it solves

Reading through customer reviews in another language and judging which ones need urgent attention is slow, especially at volume. Important complaints can sit unnoticed until it's too late to respond well.

Who it fits

E-commerce or customer support teams handling Japanese customer reviews who need fast, prioritized alerts.

How it works

  1. New reviews logged in a spreadsheet are picked up on a schedule
  2. AI translates each review from Japanese to English
  3. The review is scored for sentiment and tagged by category and urgency
  4. Results are written back to the spreadsheet
  5. A Telegram alert is sent for high-priority reviews
What you get

Urgent reviews you hear about before they spiral

Japanese customer reviews get translated and scored automatically, with an instant alert sent to you the moment something urgent comes in.

What you get

Translated, scored, and categorized reviews in your spreadsheet, plus instant alerts for urgent ones.

What you need

A Google Workspace account, an OpenAI API key, and a Telegram bot.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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