MVP Shield

Tactics of Organizational PoliticsBudgets and ResourcesA borderline tactic

Leaders ship a first phase on a political deadline, call it an MVP or phase one, and list what is missing, so the date holds and the remaining work is scheduled afterward.

Borderline: whether this move is justified depends on the situation, and only the person in it can judge.

An example

By mid-February, the team building a regional freight carrier's customer portal knew that shipment tracking and invoicing would be ready by the first of March, the date the chief commercial officer had promised the board, and that the billing export would not. The commercial chief launched on the date anyway, with a release note to customers listing what the first phase did and did not include, a May date for the billing export, and a manual export her team would run nightly until then. Before launch she met the head of customer service, agreed on an estimate of 1,800 extra calls a month, and moved money for four temporary agents from her own budget. The board saw an on-time launch and the list of what was missing. Calls ran close to the estimate, and the export shipped in May.

Why it works

Hitting the date makes the launch look better: board credibility holds, and the leader keeps a reputation for delivering under pressure. Shipping a first phase looks easier than defending a slip, because the missing pieces become a schedule instead of a failure. Delay looks costlier, since it means explaining a miss to the board and losing the momentum the date carried. It requires a vocabulary such as MVP or phase one that the audience accepts, work usable in its first form, and downstream teams willing to carry the gap for a defined period.

The thinking behind it

Ronald H. Coase Coase's The Problem of Social Cost (1960) argues that if bargaining were free, the parties would reach the efficient outcome however rights were assigned, but because bargaining is costly, who holds the rights decides what happens. When downstream teams have no right to bill cleanup, the cost of shipping early lands on them. Funding the workarounds from the launching budget, or a chargeback, puts the cost on the party making the decision.

Erving Goffman Goffman's The Presentation of Self in Everyday Life (1956) describes performances given in a front region before an audience, with preparation and contradicting facts kept to a back region. An on-time launch is a front-region performance for the board. The clean form brings the list of missing pieces into the front region along with the date, which costs a little of the show and removes the risk that backstage facts surface later.

When it fits

Shipping a first phase suits a leader facing a fixed, visible deadline with a product that is usable but incomplete, and enough budget to cover the cost of the gap. It works when the audience accepts phased delivery as normal and the missing pieces have a credible date.

How to use it well

Decide early which pieces make the first phase and which wait, and write the list down. Pay for the gap from your own budget, which keeps the downstream teams on your side and puts the cost where the decision was made.

  • Tell customers and the board exactly what the first phase includes and what it does not, with dates for the rest.
  • Agree with the teams that will absorb the gap on an estimate of the extra load before launch.
  • Fund temporary workarounds yourself, and say so.
  • After launch, report the gap's real cost against your estimate.

What it costs and where it backfires

The gap still costs money and goodwill, and customers may judge the product by its first phase. If the missing pieces slip, phase one becomes a broken launch with your name on it. The move stays defensible only while the gaps are disclosed: shipping with known defects hidden from customers or from the teams who must handle them, or leaving those teams to absorb a cost nobody told them about, harms the people the product is for.

When it is used on you

When a launch lands on its date with pieces missing, ask for the list of what is missing, the dates for each, and who is paying for the workarounds. If your team is absorbing the cost, put a number on it and ask for a chargeback or a readiness review before the next phase.

Back to the catalog