Relocation With Known Attrition

Tactics of Organizational PoliticsCareers and TalentA borderline tactic

Functions are moved to distant cities for real business reasons, with leadership aware that many long-serving staff, including some of the strongest critics, will resign before they relocate.

Borderline: whether this move is justified depends on the situation, and only the person in it can judge.

An example

Eleven million dollars in state tax incentives over ten years, lower rents, and a university graduating four hundred engineers a year made the case for moving an engineering services firm's design center from Boston to a campus nine hundred miles south. Its chief executive also knew that most of the senior engineers, including the center's head, who had opposed his push toward fixed-price contracts, owned homes and had households that would not move. He presented the numbers to the board with an attrition estimate attached. The February announcement gave staff until June and offered moving costs, a retention bonus for those who relocated, and severance and outplacement for those who did not. Eleven of fourteen senior engineers left. Fixed-price contracts were approved that fall, and two former engineers stayed on as contractors through the transition.

Why it works

It works entirely on the option of staying. Staying is made worse, because the benefits that came with the job's location, a short commute, a second income in the household, school continuity, a community, disappear while pay stays the same. Staying becomes costlier, since keeping the job now means selling a house, changing schools, and asking someone else in the household to give up a career, costs that fall entirely on private life. It works when the people affected are deeply rooted, when the move has a business case that stands on its numbers, and when leadership controls the timing.

The thinking behind it

Oliver E. Williamson Williamson's The Economic Institutions of Capitalism (1985) describes investments specialized to a relationship, which lose much of their value outside it and leave the investor exposed. Long-serving staff have made such investments in a job in a particular place: a house, a community, careers in the household. A relocation reprices those investments at once, which is why many leave without anyone asking them to.

Amos Tversky Tversky and Kahneman's Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991) argues that preferences depend on a reference point and that losses and disadvantages weigh more than gains and advantages, which helps explain why people are reluctant to give up what they already have. Staff judge the move from their current lives, so a relocation bonus is set against losses that feel larger.

When it fits

Economics come first: the relocation has to be justified on its numbers. Beyond that you need authority over site decisions, an organization that can absorb the loss of experienced people who will not move, a severance budget, a plan for knowledge transfer, and a board willing to examine the case.

How to use it well

Justify the move on numbers that would hold if no one resigned.

  • Estimate the attrition honestly and put it, with its cost, in front of the board.
  • Give real notice, moving support, and decent severance and outplacement for those who will not go.
  • Capture knowledge before people leave: documentation, overlap, contractor arrangements.
  • Offer the people who will not move a fair transition period and help finding their next role.
  • Announce the reasons that are true, and only those.

Treat the people who decline to move as leavers in good standing.

What it costs and where it backfires

Rebuilding takes years, because the experience that leaves is often the deepest. Staff will read the timing against any recent dispute, and if the head of the function had just opposed you, many will call it a purge whatever the numbers say. The business case is the boundary. Once the move is chosen to drive out named people and the economics are dressed up to cover it, it is a constructive dismissal with legal exposure, and the stated reasons are false.

When it is used on you

Relocated soon after you opposed leadership, ask the board to test the business case on its own numbers, organize with affected colleagues before the announcement if you can, keep a dated record of the timeline, and get advice on constructive dismissal before you resign.

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