Succession Poisoning

Tactics of Organizational PoliticsCareers and TalentA tactic to guard against

Over several review cycles, an incumbent erodes the record and development of successors who are not aligned with the agenda, so when the choice arrives only loyalists look like safe picks.

An example

A department-store chain's chief executive of twelve years had two plausible successors. The head of the eastern region had turned around forty stores and was outspoken about his push into outlet formats. Over three review cycles she was given the struggling online-returns project, which had no budget for a fix, and her file collected notes about judgment under pressure and her relationships with the merchandising team. No coaching was ever offered. The other candidate, the chief merchandising officer, had no development plan of his own and no flags at all. When the board's talent committee met, the eastern head's file ran to three pages of concerns. A director asked what had happened in the returns project. Nobody in the room could say, and the committee recommended the merchandising chief.

Why it works

The committee's easiest choice becomes the loyalist, the only candidate without documented concerns, which leaves no hard comparison to make. Years of engineered setbacks, whispered doubts, and denied development have dimmed the rival's strengths, and picking the rival now carries risk, because a committee that selects someone with recorded concerns owns those concerns if anything goes wrong. It needs an incumbent in place long enough to shape several cycles of reviews and assignments, a process that still looks meritocratic, and no outside benchmark that would show the rival's actual ability.

The thinking behind it

George A. Akerlof The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970) shows that when buyers cannot verify quality, they discount every offer and good goods leave the market. A succession committee that cannot check how a candidate's file was assembled discounts the candidate whose file carries concerns, however they got there. A dossier audit, re-checking the events behind each judgment, restores the verification the committee was missing.

Lee Ross The Intuitive Psychologist and His Shortcomings: Distortions in the Attribution Process (1977) names the fundamental attribution error: observers explain behavior by personal traits and underestimate the situation, even when its pressures are plain. A candidate placed in a role set up to underdeliver is judged for the result as if the situation played no part. Recording what each assignment was set up to do puts the situation back in view.

Warning signs

The non-aligned candidate's file collects soft concerns across review cycles, and no development is offered to address them. That candidate keeps landing in roles set up to underdeliver. The preferred successor has no development track of their own and is simply the candidate with no flags. Committees discuss the summary judgments without anyone checking the events behind them.

How to defend yourself

As a candidate, keep your own record of what each assignment was set up to do, with its budget and staffing, so a later failure can be read in context.

  • Ask in every review for the specific events behind any concern, and for a development step tied to it.
  • Build standing that survives reputational damage: board sponsorship, major client relationships, a reputation in your field outside the company.
  • Take part in any outside search or benchmark; your record set against the market is your best evidence.

Committee members should audit the dossier, checking the events behind each judgment, and ask why the preferred successor has no development plan. A rival who goes to a competitor and succeeds there is how the pattern usually comes to light, too late to help.

How a leader shuts it down

Include a dossier audit in every succession process: re-check the underlying events behind each summary judgment on each candidate. Benchmark internal candidates against an outside search. Ask what the incumbent has invested in the favored successor's development; when the answer is nothing, the favorite may only be the last name standing.

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