Works
- The limitations and opportunities of business process re-engineering in a politicized organizational climate, Human Relations 50(1), 51 to 72, 1997
In Organizational Structures
Known for
Studies of organizational change and politics.
Ideas
The politics of reengineering. Reengineering's imprecision lets political actors shape its terms, and the indeterminacy of real processes dilutes blank-sheet redesign. Caveat: One department, research in progress.