Predict customer churn risk and trigger retention outreach

flowchart TD trig(["daily schedule runs"]):::trigtime s0[["pull customer usage and billing data"]]:::mi s1["analyze signals with AI"]:::svc s2["score churn risk"]:::task s3[("log results to CRM")]:::store trig --> s0 s0 --> s1 s1 --> s2 gx{"× is risk score high"}:::gate s2 --> gx p00["send slack alert"]:::task gx -->|"high risk"| p00 p01["draft outreach email"]:::task p00 --> p01 p10["no action taken"]:::task gx -->|"low risk"| p10 jn{"○ proceed to logging"}:::gate p01 --> jn p10 --> jn jn --> s3 out[/"at risk customers flagged with outreach"/]:::out pay{{"prevents customer churn proactively"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff