Answer customer questions on WhatsApp with an AI sales agent

A WhatsApp chatbot answers customer questions about your products instantly, day or night, using your own catalog.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"customer messages on whatsapp"]:::trig s0["check message against product catalog"]:::svc s1["ai writes an answer"]:::svc s2["send reply on whatsapp"]:::svc trig --> s0 s0 --> s1 s1 --> s2 out[/"instant accurate product reply"/]:::out pay{{"never misses a sale inquiry"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itAn outside serviceResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsKnowledge Base & RAGMessaging & NotificationsDocument Processing & OCR
Connects
WhatsAppOpenAI

The problem it solves

Customers message you on WhatsApp asking about products, and you or your team have to stop what you're doing to answer the same questions over and over. After hours, those messages sit unanswered until morning, and potential sales slip away.

Who it fits

A retailer or product business that takes sales inquiries over WhatsApp.

How it works

  1. A customer sends a message to your WhatsApp Business number
  2. The system checks the message against your product catalog
  3. An AI agent writes an answer based on what it finds
  4. The reply is sent back to the customer on WhatsApp instantly
What you get

Customer questions answered before they go cold

Your customers get instant answers about your products on WhatsApp, any time of day or night.

What you get

An instant, accurate WhatsApp reply to every customer product question.

What you need

A WhatsApp Business account and an OpenAI API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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