Turn WhatsApp chats into qualified sales conversations automatically

Reads and replies to WhatsApp messages, understands customer intent, and sends tailored responses so no lead goes cold.

How the work actually flows

A straight line. Runs once per each reply segment.

Pattern: Sequence (1) ยท Multiple Instances without Synchronization (12)

flowchart TD trig>"customer sends whatsapp message"]:::trig s0["gather messages into one thread"]:::task s1["analyze intent and tone"]:::task s2["draft tailored reply"]:::task s3[["send paced reply chunks"]]:::mi trig --> s0 s0 --> s1 s1 --> s2 s2 -->|"one per each reply segment"| s3 out[/"multi part reply sent on whatsapp"/]:::out pay{{"no lead goes cold unanswered"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepRuns once per itemResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsMessaging & NotificationsDocument Processing & OCR
Connects
WhatsAppOpenAI

The problem it solves

You get WhatsApp messages from potential customers at all hours, and typing out replies one by one eats into your day. Leads go cold while you're busy with other work, and it's easy to lose track of who asked what.

Who it fits

A small business or sales team that handles customer inquiries and orders over WhatsApp.

How it works

  1. A customer sends a text or voice message on WhatsApp
  2. The system transcribes voice notes and gathers messages sent close together into one conversation
  3. AI reads the conversation, senses the customer's tone, and pulls out the key details
  4. A second AI drafts a natural reply, breaks it into shorter messages, and attaches a summary or catalog if needed
  5. The customer receives a paced, human-sounding reply on WhatsApp
What you get

Warm leads that never go cold overnight

Every WhatsApp inquiry gets a tailored reply that matches what the customer actually wants, so promising leads never go cold.

What you get

A WhatsApp conversation handled end to end, from understanding the customer to sending a tailored, multi-part reply.

What you need

A WhatsApp Business connection and an OpenAI account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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