Book, check, and cancel appointments through WhatsApp voice messages

flowchart TD trig>"customer sends whatsapp message"]:::trig s0["transcribe voice if needed"]:::task s1["AI interprets booking request"]:::task s2["send confirmation reply"]:::svc trig --> s0 s0 --> s1 gx{"× book check or cancel"}:::gate s1 --> gx p00["create calendar appointment"]:::task gx -->|"book"| p00 p10["look up appointment status"]:::task gx -->|"check"| p10 p20["cancel calendar appointment"]:::task gx -->|"cancel"| p20 jn{"○ confirm outcome"}:::gate p00 --> jn p10 --> jn p20 --> jn jn --> s2 out[/"appointment booked checked or cancelled"/]:::out pay{{"24 7 booking without staff involvement"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff