Book appointments over WhatsApp with automatic SMS reminders

An AI assistant on WhatsApp books appointments, checks your calendar, and texts customers reminders to cut no-shows.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"customer requests booking on whatsapp"]:::trig s0["read booking request"]:::task s1["check calendar availability"]:::svc s2["confirm appointment on whatsapp"]:::task s3["send sms reminder"]:::task trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"appointment booked with reminder scheduled"/]:::out pay{{"fewer no-shows without manual texting"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsVoice & PhoneKnowledge Base & RAGMessaging & NotificationsSpreadsheet & Database OpsAPI & Webhook IntegrationScheduling & Calendar
Connects
WhatsAppGoogle CalendarCal.comOpenAI
Featured in

The problem it solves

You lose time going back and forth on WhatsApp trying to find a slot that works, then double check your calendar isn't already booked. Even after confirming, customers forget and no-show, costing you the appointment slot. Manually sending reminder texts to every customer eats into your day.

Who it fits

Service businesses like salons, clinics, or consultants who take bookings over WhatsApp and want to cut down no-shows.

How it works

  1. A customer messages your WhatsApp number to request a booking
  2. AI reads the request and checks your calendar for open times
  3. It confirms the appointment back to the customer over WhatsApp
  4. The system sends automatic SMS reminders as the appointment approaches
What you get

Bookings confirmed any time of day or night

Your customers can book an appointment over WhatsApp any time, get an instant confirmation, and receive text reminders as their visit approaches.

What you get

A confirmed booking on your calendar and a scheduled reminder text sent to the customer before their appointment.

What you need

A WhatsApp Business account, a Google Calendar or Cal.com account, an SMS service, and an OpenAI API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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