Give your business a WhatsApp AI assistant that remembers customers

Runs a WhatsApp chatbot that answers customer questions, remembers past conversations, and can pull live data through APIs.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"customer sends whatsapp message"]:::trig s0[("check stored customer details")]:::store s1["generate reply using live data"]:::task s2[("store conversation history")]:::store s3["send reply on whatsapp"]:::task trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"context aware whatsapp reply sent"/]:::out pay{{"round the clock support without repetition"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Chatbots & AssistantsSpreadsheet & Database OpsCustomer Support & Ticketing
Connects
WhatsAppOpenAIPostgres

The problem it solves

You want to offer instant customer support and sales help on WhatsApp, but staffing a chat around the clock isn't realistic. When customers have to repeat themselves every time they message you, it feels impersonal and wastes everyone's time.

Who it fits

A sales or customer support team that handles customer conversations over WhatsApp.

How it works

  1. A customer message on WhatsApp starts the conversation
  2. The system checks if the customer has shared details like name or preferences and factors those in
  3. An AI assistant answers the question, pulling live data from your systems through APIs when needed
  4. Every conversation is stored so the assistant remembers context on future messages
  5. The customer receives a relevant, context-aware reply on WhatsApp
What you get

Customer conversations that pick up right where they left off

Customers get a WhatsApp assistant that remembers their past conversations and pulls live information to answer their questions naturally, any time they message.

What you get

Instant, context-aware replies to customers on WhatsApp, with a saved conversation history.

What you need

A WhatsApp Business account, an OpenAI API key, and a Postgres database.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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