Automatically text guests booking, check-in, and review reminders

Every new booking automatically triggers a confirmation text, check-in reminders, and a post-stay review request.

How the work actually flows

It branches. Every path runs.

Pattern: Parallel Split (2)

flowchart TD trig>"new booking reservation created"]:::trig s0["save guest contact info"]:::task s1["send booking confirmation text"]:::task trig --> s0 s0 --> s1 gx{"+ which guest touchpoints to send"}:::gate s1 --> gx p00["enroll reminder sequence"]:::task gx -->|"check-in reminders"| p00 p10["send review request after checkout"]:::task gx -->|"review request"| p10 p00 --> out p10 --> out out[/"full guest text sequence sent"/]:::out pay{{"consistent communication without manual tracking"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepEvery pathResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
Messaging & NotificationsAPI & Webhook IntegrationScheduling & Calendar
Connects
GuestyAloware
Featured in

The problem it solves

Managing guest communication across multiple booking platforms means remembering to send confirmations, check-in details, and review requests for every reservation. Miss a step and a guest shows up confused or you lose a review you could have collected. You want every guest to get the same reliable communication without you tracking it manually.

Who it fits

A short-term rental or property management business handling bookings across multiple platforms.

How it works

  1. A new reservation comes in from Guesty
  2. The guest's details are saved as a contact in Aloware, along with their booking information
  3. An instant SMS confirmation with the reservation details is sent
  4. The guest is enrolled in a check-in reminder sequence leading up to arrival
  5. After checkout, the guest automatically receives a thank-you text with a review link
What you get

Review requests sent while you sleep

Every guest gets a timely confirmation, check-in reminder, and review request, so you can focus on hosting instead of messaging.

What you get

Automated confirmation, reminder, and review-request texts sent to every guest.

What you need

A Guesty account and an Aloware account with an outbound SMS line.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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