Give customers an AI chat assistant that knows your product stock

Answers customer questions about your products and prices from your own inventory sheet, or searches the web if needed.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4) · Simple Merge (5)

flowchart TD trig>"customer sends a question"]:::trig s0[("check product spreadsheet")]:::store s1["reply to customer"]:::task trig --> s0 gx{"× answer found in spreadsheet"}:::gate s0 --> gx p00["pull stock and price"]:::task gx -->|"use spreadsheet data"| p00 p10["search web for answer"]:::task gx -->|"search the web"| p10 jn{"○ answer ready"}:::gate p00 --> jn p10 --> jn jn --> s1 out[/"customer gets accurate answer"/]:::out pay{{"faster sales without manual lookups"}}:::pay s1 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetOne path onlyPaths rejoinResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsE-commerce & ProductSpreadsheet & Database Ops
Connects
Google GeminiGoogle Sheets

The problem it solves

Customers ask the same questions about stock and pricing over and over, and answering means stopping to check a spreadsheet every time. When you're not available, those questions go unanswered and the sale can slip away. You want a fast, accurate answer ready any time someone asks, even outside business hours.

Who it fits

E-commerce or retail businesses fielding repeated product questions.

How it works

  1. A customer sends a question in chat
  2. The assistant checks your product spreadsheet for exact stock and pricing
  3. If the answer isn't there, it searches the web for relevant information
  4. It remembers the conversation so follow-up questions make sense
  5. The customer gets a clear, human-like answer
What you get

Shoppers get instant answers on stock and price

Shoppers asking about your products get an instant, accurate answer on stock and pricing, day or night.

What you get

Instant, accurate answers to customer product and pricing questions.

What you need

A Google Workspace account and access to Google Gemini.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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