Log every ServiceM8 field form response into Google Sheets

Automatically copies every completed ServiceM8 field form into an organized Google Sheet, ready for review.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"field form submitted"]:::trig s0["check form type matches"]:::task s1["extract answers and job details"]:::task s2[("add row to sheet")]:::store trig --> s0 s1 --> s2 gx{"× is form type tracked"}:::gate s0 --> gx p00["extract and log answers"]:::task gx -->|"matching form type"| p00 p10["no further action"]:::task gx -->|"other form types"| p10 p00 --> s1 p10 --> s1 out[/"form data logged to sheet"/]:::out pay{{"organized searchable field data"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetOne path onlyResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
Spreadsheet & Database OpsSurvey & FeedbackSecurity & Compliance
Connects
ServiceM8Google Sheets
Featured in

The problem it solves

When your field team completes inspection, quality control, or feedback forms in ServiceM8, someone has to manually copy the answers into a spreadsheet to actually use the data. Details get lost or entered late, and it's hard to spot trends.

Who it fits

Trades and field service businesses that use ServiceM8 to collect job site or customer feedback forms.

How it works

  1. A team member completes a form in ServiceM8 out in the field
  2. The automation checks that it's the specific form type you're tracking
  3. It pulls out every answer along with the related job number and description
  4. It adds a new row to your Google Sheet with all the details, using the form's own questions as column headers
What you get

Field reports waiting in one tidy sheet

Every completed field form from your crew lands neatly in a spreadsheet, organized and ready for you to review.

What you get

A Google Sheet row containing every answer from that field form.

What you need

A ServiceM8 account with API access and a Google account with Sheets access.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

Related automations

Back to the AI Playbook