Spot at-risk customers before they churn with AI

flowchart TD trig(("team runs churn check")):::human s0["pull CRM deal data"]:::task s1["gather usage and support data"]:::task s2[["AI scores churn risk"]]:::mi s3["compare against risk thresholds"]:::task trig --> s0 s0 --> s1 s1 -->|"one per each active customer"| s2 s2 --> s3 gx{"× customer at risk"}:::gate s3 --> gx p00["email team with alert"]:::task gx -->|"at risk"| p00 p10["no alert sent"]:::task gx -->|"not at risk"| p10 p00 --> out p10 --> out out[/"at-risk customers flagged automatically"/]:::out pay{{"catches churn before cancellation"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff