Automate appointment reminders, thank-yous, and rebooking texts

flowchart TD trig>"new appointment booked"]:::trig s0["check client history"]:::task s1["send personalized reminder text"]:::task s2["send thank you after appointment"]:::task s3["find clients who have not rebooked"]:::task s4[["send win back offer"]]:::mi trig --> s0 s1 --> s2 s2 --> s3 s3 -->|"one per each client who has not rebooked"| s4 gx{"× new or returning client"}:::gate s0 --> gx p00["send new client reminder"]:::task gx -->|"new client"| p00 p10["send returning client reminder"]:::task gx -->|"returning client"| p10 jn{"○ continue to appointment"}:::gate p00 --> jn p10 --> jn jn --> s1 lp{"runs every week indefinitely"}:::gate s4 --> lp lp -. "weekly recheck of rebooking status" .-> s3 lp -->|"finished"| out out[/"reminders thank yous and offers sent automatically"/]:::out pay{{"retains clients without manual outreach"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff