Answer client questions automatically using your own PDF documents

Answers incoming questions using only facts found in your own PDF documents, so responses stay accurate.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4) · Simple Merge (5)

flowchart TD trig>"question received"]:::trig s0["find and download documents"]:::svc s1["extract document text"]:::task s2["generate answer from documents"]:::svc s3["deliver reply to requester"]:::task trig --> s0 s0 --> s1 s1 --> s2 gx{"× was answer found"}:::gate s2 --> gx p00["confirm answer is supported"]:::task gx -->|"answer found"| p00 p10["flag no answer available"]:::task gx -->|"not found"| p10 jn{"○ reply sent"}:::gate p00 --> jn p10 --> jn jn --> s3 out[/"accurate document based answer delivered"/]:::out pay{{"confident answers without manual searching"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceOne path onlyPaths rejoinResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
Knowledge Base & RAGDocument Processing & OCRAPI & Webhook IntegrationFile & Cloud StorageHR & Recruiting
Connects
Google DriveAzure OpenAI
Featured in

The problem it solves

Your team keeps getting the same questions, and answering them well means digging through old PDFs, case studies, or policy documents. New hires can't answer confidently because the knowledge lives scattered across files nobody has time to search.

Who it fits

Support, sales, or onboarding teams that need to answer questions from a library of PDF documents.

How it works

  1. Triggered when a question comes in through a request
  2. The system finds and downloads the relevant PDFs from Google Drive
  3. It extracts the text from each document
  4. An AI model reads the question alongside that text and writes an answer
  5. If the answer isn't in the documents, it says so instead of guessing
What you get

Answers pulled straight from your own documents

Customers get accurate answers drawn directly from your own PDF documents, so every response reflects exactly what you've written down.

What you get

An accurate, document-based answer delivered automatically to whoever asked.

What you need

A Google Drive account and an Azure OpenAI account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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