Run Telegram support tickets and broadcast messages automatically

flowchart TD trig>"telegram message received"]:::trig s0["check if support needed"]:::task s1["create ticket save thread"]:::task s2["filter blocked inactive users"]:::task s3[["broadcast to active users"]]:::mi trig --> s0 s1 --> s2 s2 -->|"one per each reachable subscriber"| s3 gx{"× is this a support request"}:::gate s0 --> gx p00["create ticket and thread"]:::task gx -->|"support request"| p00 p10["no ticket created"]:::task gx -->|"casual message"| p10 jn{"○ continue processing"}:::gate p00 --> jn p10 --> jn jn --> s1 out[/"organized tickets and active broadcast list"/]:::out pay{{"less time sorting support from chat"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff