Archive Clockify projects automatically when Syncro tickets close

Clockify time-tracking projects are archived or reopened automatically based on the linked Syncro ticket's status.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Sequence (1) · Exclusive Choice (4)

flowchart TD trig>"syncro ticket status changes"]:::trig s0["Detect ticket status change"]:::svc s1["Match Clockify project"]:::svc trig --> s0 s0 --> s1 gx{"× ticket resolved or reopened"}:::gate s1 --> gx p00["Archive project"]:::task gx -->|"resolved"| p00 p10["Reopen project"]:::task gx -->|"reopened"| p10 p00 --> out p10 --> out out[/"Clockify project archived or reopened"/]:::out pay{{"clean accurate project list automatically"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itAn outside serviceOne path onlyResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
API & Webhook Integration
Connects
SyncroClockify
Featured in

The problem it solves

You track time against tickets in Clockify, but when a ticket closes in Syncro nobody remembers to go archive the matching project. Old projects pile up in your active list and make it harder to find what you're actually working on.

Who it fits

An MSP or IT services team that tracks billable time in Clockify against Syncro tickets.

How it works

  1. A ticket's status changes in Syncro
  2. The system checks whether the ticket is now resolved or reopened
  3. It archives the matching Clockify project if the ticket is resolved
  4. It reopens the project if the ticket is unresolved
What you get

Tracking projects that match ticket status

You get your Clockify projects automatically kept in step with the status of each linked Syncro ticket.

What you get

An always-current Clockify project list that matches your live Syncro ticket statuses.

What you need

A Syncro account with webhook access and a Clockify account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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Sync Clockify time entries to matching Syncro tickets

When you log or update time in Clockify, the system automatically posts it to the matching ticket in Syncro.

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Automatically copies your daily Clockify time entries into Google Calendar so your schedule always matches your hours.

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