Answer WhatsApp customer messages, images, and files with AI

flowchart TD trig>"customer sends whatsapp message"]:::trig s0["detect message type"]:::task s1["extract content from message"]:::task s2["reply to customer"]:::svc s3[("log conversation")]:::store trig --> s0 s1 --> s2 s2 --> s3 gx{"× what type of message"}:::gate s0 --> gx p00["read text directly"]:::task gx -->|"text message"| p00 p10["transcribe audio"]:::task gx -->|"voice note"| p10 p20["extract file content"]:::task gx -->|"image or document"| p20 jn{"○ content extracted"}:::gate p00 --> jn p10 --> jn p20 --> jn jn --> s1 out[/"instant accurate whatsapp reply"/]:::out pay{{"faster support without extra staff"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff