Automatically prioritize sales orders by SLA and profitability

Checks pending orders every 15 minutes and automatically ranks and schedules the ones at risk of missing their SLA.

How the work actually flows

It branches. Exactly one path is taken; runs once per each pending order.

Pattern: Exclusive Choice (4) · Simple Merge (5) · Multiple Instances with a priori Design-Time Knowledge (13)

flowchart TD trig(["every 15 minutes schedule"]):::trigtime s0["check erp for pending orders"]:::task s1["pull sla and delivery commitment"]:::task s2[["score each order"]]:::mi s3["update statuses and dispatch"]:::task trig --> s0 s0 --> s1 s1 -->|"one per each pending order"| s2 gx{"× order at risk of missing sla"}:::gate s2 --> gx p00["flag order"]:::task gx -->|"at risk of missing sla"| p00 p01["create urgent picking task"]:::task p00 --> p01 p10["continue standard processing"]:::task gx -->|"on track"| p10 jn{"○ update order status"}:::gate p01 --> jn p10 --> jn jn --> s3 out[/"prioritized order queue updated"/]:::out pay{{"urgent orders no longer slip through"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepRuns once per itemOne path onlyPaths rejoinResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
Scheduling & Calendar
Connects
ERPWMSTMS
Featured in

The problem it solves

Your warehouse team is juggling dozens of orders with different delivery promises, and it's easy for a high-value or urgent order to sit in the queue behind less important ones. When an SLA is about to be missed, you often find out after it's already too late.

Who it fits

Best for operations or fulfillment managers running a warehouse or logistics operation with multiple customer service levels.

How it works

  1. Every 15 minutes the system checks the ERP for pending and confirmed orders
  2. It pulls each customer's SLA tier and delivery commitment
  3. Each order gets a priority score based on urgency, customer tier, order value, and profit margin
  4. Orders close to missing their SLA are flagged and an urgent picking task is created for the warehouse team
  5. Order statuses and dispatch schedules are updated automatically, and a summary report is sent to operations
What you get

SLA misses your team never has to explain

Your fulfillment team gets a live priority order so at-risk shipments move to the front of the line automatically.

What you get

An updated, prioritized order queue plus a summary report showing which orders were flagged as urgent.

What you need

An ERP system, a warehouse management system, and a transportation management system with API access.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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