Works
- Modeling Managerial Behavior: Misperceptions of Feedback in a Dynamic Decision Making Experiment, Management Science, 1989
- Business Dynamics: Systems Thinking and Modeling for a Complex World, 2000
In Thinking Tools
Known for
Director of the MIT System Dynamics Group, he showed with the beer distribution game that managers misread feedback and delays, ordering in ways that create wild swings in inventory. Business Dynamics is the standard textbook of system dynamics, covering stocks, flows, feedback loops, delays, and the archetypal structures that produce them.