Motivational Interviewing

Thinking Tools2.1 Finding the Reasons to ResolveAlso known as MI

Developed by William R. Miller (Motivational Interviewing with Problem Drinkers, 1983) and, with Stephen Rollnick, set out in Motivational Interviewing: Helping People Change (third edition, 2013).

A conversation method that draws out a person's own reasons to change through open questions, affirmations, reflections, and summaries, then builds on them until a plan emerges.

When to reach for it

When the person who must change is ambivalent, and more facts, more persuasion, or more training have stopped moving them.

How it runs

  1. Build rapport with open questions and reflections, withholding judgment.
  2. Agree together on which change the conversation is about.
  3. Ask questions that draw out the person's own reasons for changing.
  4. Reflect each reason back, a little stronger than it was said.
  5. When readiness shows, work out concrete next steps together.

Where it sits in SOLVE eX

Go to the source

  • Motivational Interviewing with Problem Drinkers, 1983
  • Motivational Interviewing: Helping People Change, Guilford Press, third edition; first edition 1991, 2013

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