Network Effects

Thinking Tools3.3 Mapping the System Around the ProblemAlso known as Metcalfe's Law

First stated by Theodore N. Vail (AT&T Annual Report, 1908), modeled by Jeffrey Rohlfs (1974), popularized as Metcalfe's law after Robert Metcalfe (early 1980s), formalized by Michael L. Katz and Carl Shapiro (Network Externalities, Competition, and Compatibility, 1985), and brought to strategy by Carl Shapiro and Hal R. Varian (Information Rules, 1998).

Explains markets where each user gains as more users join, which is why scale compounds and many platform markets settle on one or two winners.

When to reach for it

When judging a platform or marketplace strategy, a launch that needs users to attract users, or how defensible a lead really is.

How it runs

  1. Ask whether each user gains value as more users join.
  2. Separate same-side effects from cross-side ones between buyers and sellers.
  3. Name the mechanism: compatibility, liquidity, or social proof.
  4. If the effects are strong, price for adoption and push for scale.
  5. Watch for erosion from multi-homing, regulation, or new technology.

Where it sits in SOLVE eX

Go to the source

  • A Theory of Interdependent Demand for a Communications Service, Bell Journal of Economics and Management Science, 1974
  • Network Externalities, Competition, and Compatibility, American Economic Review, 1985
  • Information Rules: A Strategic Guide to the Network Economy, Harvard Business School Press, 1998
  • Metcalfe's law, from Ethernet sales presentations, early 1980s
  • AT&T Annual Report, 1908

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