Automate garage reminders, pickup alerts, and feedback requests

flowchart TD trig(["daily schedule checks vehicle status"]):::trigtime s0[["identify applicable status"]]:::mi s1[("update customer record")]:::store trig --> s0 gx{"× which service status applies"}:::gate s0 --> gx p00["send reminder by text and email"]:::task gx -->|"due or overdue"| p00 p10["send pickup notice"]:::task gx -->|"ready for pickup"| p10 p20["send feedback request"]:::task gx -->|"delivered"| p20 jn{"○ record updated"}:::gate p00 --> jn p10 --> jn p20 --> jn jn --> s1 out[/"timely automated customer messages"/]:::out pay{{"no missed reminders or follow-ups"}}:::pay s1 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff