Answer customer questions with an AI chatbot on your website

Customers chat on your website and an AI assistant answers using your own product knowledge base, images included.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"visitor sends chat message"]:::trig s0[("search product knowledge base")]:::store s1["pull relevant product images"]:::task s2["send reply to visitor"]:::task trig --> s0 s0 --> s1 s1 --> s2 out[/"instant answer to customer"/]:::out pay{{"fewer repetitive support questions"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsKnowledge Base & RAGHR & Recruiting
Connects
Google Gemini

The problem it solves

You or your team keep answering the same product questions over and over, and writing promotional content takes time away from actually running the business. Customers browsing after hours get no response at all.

Who it fits

Small businesses or ecommerce sellers who want a website chatbot for product questions.

How it works

  1. A visitor sends a message through your website chat
  2. The AI searches your product knowledge base for the answer
  3. It pulls in relevant product images where helpful
  4. A reply is sent back to the visitor instantly
What you get

Product questions answered instantly around the clock

Visitors to your website get instant, accurate answers to product questions any time of day, drawn straight from your own knowledge base.

What you get

Instant chatbot answers to customers, plus draft promotional posts and product guides.

What you need

A Google Gemini API key and a website with a chat widget embedded.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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