Answer WhatsApp product questions using your catalog automatically

A WhatsApp AI agent answers product, price, and spec questions using your own catalog, day or night.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"customer messages on WhatsApp"]:::trig s0["read or transcribe message"]:::task s1[("check catalog and FAQs")]:::store s2["answer with pricing and images"]:::task trig --> s0 s0 --> s1 s1 --> s2 out[/"instant accurate WhatsApp reply"/]:::out pay{{"fewer missed sales after hours"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsKnowledge Base & RAGMessaging & NotificationsSpreadsheet & Database OpsSurvey & Feedback
Connects
WhatsAppSupabaseOpenAI

The problem it solves

Customers text you on WhatsApp asking about prices, sizes, and availability, and you or your team end up answering the same questions over and over. Missed messages mean missed sales, especially outside business hours.

Who it fits

Retail and furniture businesses that sell through WhatsApp and want common product questions handled without staffing it around the clock.

How it works

  1. A customer messages your WhatsApp with a text, voice note, or photo
  2. AI reads or transcribes the message and checks your product catalog and FAQs
  3. The agent answers with details, pricing, and product images where relevant
  4. The customer gets an instant, accurate reply without waiting for a person
What you get

Product questions answered any time of night

Customers get instant answers about products, prices, and specs on WhatsApp using your own catalog, any time of day or night.

What you get

Instant, accurate WhatsApp replies to product questions, pulled from your own catalog.

What you need

A WhatsApp Business account, a Supabase database for your catalog and FAQs, and an OpenAI API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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