Analyze incoming emails for phishing and log tickets in Jira

Every incoming email is scanned by AI for phishing signs and flagged emails become a Jira ticket automatically.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"new email arrives"]:::trig s0["extract email content and headers"]:::task s1["capture screenshot of email"]:::task s2["AI classifies phishing risk"]:::svc trig --> s0 s0 --> s1 s1 --> s2 gx{"× is email malicious"}:::gate s2 --> gx p00["create Jira ticket"]:::task gx -->|"malicious email"| p00 p10["no action taken"]:::task gx -->|"benign email"| p10 p00 --> out p10 --> out out[/"Jira ticket for suspicious email"/]:::out pay{{"faster phishing triage"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceOne path onlyResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
Email AutomationDocument Processing & OCRReporting & AnalyticsProject & Task Management
Connects
GmailMicrosoft OutlookJiraOpenAI
Featured in

The problem it solves

Every day your team has to eyeball suspicious emails and decide if they're a real threat, which is slow and easy to get wrong under pressure. A single missed phishing email can lead to a costly security incident.

Who it fits

An IT security team or managed service provider that handles a high volume of email and needs faster phishing triage.

How it works

  1. A new email arrives in Gmail or Outlook
  2. The email's content and headers are extracted and a screenshot of the body is captured
  3. AI reviews the email for phishing indicators and classifies it as malicious or benign
  4. A Jira ticket is created automatically with the analysis and attachments
What you get

Phishing emails flagged before anyone clicks

Every incoming email is screened for phishing signs, and suspicious ones automatically become a tracked Jira ticket.

What you get

A Jira ticket with an AI risk assessment and supporting evidence for every suspicious email.

What you need

A Gmail or Microsoft Outlook account, a Jira account, an OpenAI API key, and an HTML screenshot service account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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