Monitor Google, Facebook, Trustpilot, and Yelp reviews with AI alerts

Collects reviews from four platforms, flags negative ones for you instantly, and emails a weekly summary.

How the work actually flows

It branches. Exactly one path is taken; runs once per each review collected.

Pattern: Exclusive Choice (4) · Simple Merge (5) · Multiple Instances with a priori Design-Time Knowledge (13)

flowchart TD trig(["daily review pull"]):::trigtime s0[["pull reviews from four platforms"]]:::mi s1["ai analyzes review sentiment"]:::task s2[("log review in sheet")]:::store s3["email weekly summary"]:::task trig --> s0 s0 --> s1 s2 --> s3 gx{"× is the review negative"}:::gate s1 --> gx p00["alert team in slack"]:::task gx -->|"negative review"| p00 p10["no alert sent"]:::task gx -->|"neutral or positive review"| p10 jn{"○ continue logging"}:::gate p00 --> jn p10 --> jn jn --> s2 out[/"bad reviews flagged instantly"/]:::out pay{{"faster response to unhappy customers"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepRuns once per itemA record or sheetOne path onlyPaths rejoinResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
Social Media ManagementEmail AutomationMessaging & NotificationsSpreadsheet & Database Ops
Connects
Google Business ProfileFacebookTrustpilotYelpSlackGoogle SheetsOpenAI
Featured in

The problem it solves

Your reviews are scattered across four different sites, so a bad review can sit unanswered for days before anyone on your team even sees it. Checking every platform by hand every day just isn't realistic.

Who it fits

Multi-location businesses or brands that care about responding quickly to negative reviews.

How it works

  1. Every day, the automation pulls new reviews from Google, Facebook, Trustpilot, and Yelp
  2. AI reads each review and analyzes its sentiment
  3. Any negative review triggers an instant Slack alert to your team
  4. Every review is logged in Google Sheets for your records
  5. Every Monday, you get an emailed summary of the past week's reviews
What you get

Negative reviews you catch same day

You get notified the moment a negative review lands anywhere across Google, Facebook, Trustpilot, or Yelp, plus a weekly summary of everything customers are saying.

What you get

Instant alerts for bad reviews plus a weekly summary report emailed to management.

What you need

Accounts and API access for Google Business, Facebook, Trustpilot, and Yelp, plus OpenAI, Slack, and Google Sheets.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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