Turn screen recordings of bugs into ready-to-assign support tickets

Watches a bug screen recording, writes a full support ticket with priority and fix suggestions, and logs it.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"agent submits bug recording"]:::trig s0["AI locates bug moment in recording"]:::task s1["AI writes ticket and fix suggestion"]:::task s2["assign ticket to right team"]:::task s3[("log ticket to spreadsheet")]:::store trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"prioritized ticket ready for developer"/]:::out pay{{"faster bug triage and fixes"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsSpreadsheet & Database OpsSurvey & FeedbackCustomer Support & Ticketing
Connects
Google SheetsOpenAI
Featured in

The problem it solves

When a customer reports a bug with a screen recording, someone on your team has to watch the whole thing, figure out what happened, and write it up as a proper ticket. That manual scrubbing and writing eats time your support team doesn't have. Bugs pile up in a queue instead of getting to developers with clear, useful detail.

Who it fits

Support agents, QA teams, and SaaS companies that receive screen recordings of bugs and need them triaged fast.

How it works

  1. A support agent submits a screen recording link, customer name, and bug type through a form
  2. AI scans the recording to find the exact moment the bug occurs
  3. AI writes a full ticket with priority, steps to reproduce, and a suggested fix
  4. The ticket is assigned to the right team, from Backend to Product
  5. The finished ticket lands in a spreadsheet ready for your dev team
What you get

Bug tickets ready for your dev team

Every bug recording gets turned into a detailed ticket with priority, reproduction steps, and a suggested fix for your team.

What you get

A structured, prioritized support ticket logged in a spreadsheet, ready for a developer to pick up.

What you need

A video analysis AI subscription, an OpenAI API key, and a Google account for Sheets.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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