Let patients register and book appointments over WhatsApp

flowchart TD trig>"patient sends whatsapp message"]:::trig s0["interpret patient request"]:::task s1["send confirmation message"]:::task trig --> s0 gx{"× registration or appointment"}:::gate s0 --> gx p00["collect patient details"]:::task gx -->|"registration path"| p00 p01["create patient record"]:::task p00 --> p01 p10["check doctor availability"]:::task gx -->|"appointment path"| p10 p11["book appointment slot"]:::task p10 --> p11 jn{"○ return to patient"}:::gate p01 --> jn p11 --> jn jn --> s1 out[/"patient registered or appointment booked"/]:::out pay{{"reduces front desk workload"}}:::pay s1 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff