Answer product questions on WhatsApp using your own PDF brochure

Turns your product brochure into a WhatsApp chatbot that answers customer questions using AI.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"customer sends whatsapp message"]:::trig s0["search brochure content"]:::svc s1["generate answer"]:::svc s2["reply on whatsapp"]:::task trig --> s0 s0 --> s1 s1 --> s2 out[/"accurate reply sent on whatsapp"/]:::out pay{{"answers customers instantly without retyping"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsVoice & PhoneKnowledge Base & RAGMessaging & NotificationsDocument Processing & OCR
Connects
WhatsAppOpenAI

The problem it solves

You have a detailed product brochure, but customers text you on WhatsApp asking questions that are already answered in it, and you end up retyping the same information over and over. Digging through a long PDF on your phone to find the right detail while a customer waits is slow. You'd rather spend that time on customers who need a real human.

Who it fits

A small business or sales team that sells from a product catalog or brochure and gets sales questions over WhatsApp.

How it works

  1. Your product brochure PDF is loaded and broken into searchable pieces by AI
  2. A customer sends a text question on WhatsApp
  3. The AI searches the brochure for the relevant details
  4. It replies with an accurate, brochure-based answer, remembering the conversation so far
What you get

Brochure questions answered around the clock

You get customers a fast, accurate answer to their product questions on WhatsApp any hour of the day or night.

What you get

Accurate, on-brand answers to product questions sent straight back to the customer on WhatsApp.

What you need

A WhatsApp Business account and an OpenAI API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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