Run an AI receptionist for your pet shop across WhatsApp and Instagram

Chats with customers on WhatsApp and Instagram, books appointments on your calendar, and answers questions about your inventory.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4) · Simple Merge (5)

flowchart TD trig>"customer sends a message"]:::trig s0["read customer message"]:::task s1[("save conversation details")]:::store trig --> s0 gx{"× what does customer need"}:::gate s0 --> gx p00["check calendar"]:::task gx -->|"booking request"| p00 p01["book or reschedule appointment"]:::task p00 --> p01 p10["look up product info"]:::task gx -->|"product question"| p10 p11["answer question"]:::task p10 --> p11 p20["send payment link"]:::task gx -->|"ready to pay"| p20 jn{"○ conversation continues"}:::gate p01 --> jn p11 --> jn p20 --> jn jn --> s1 out[/"booked appointment and instant reply"/]:::out pay{{"less time answering routine messages"}}:::pay s1 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetOne path onlyPaths rejoinResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsSocial Media ManagementMessaging & NotificationsDocument Processing & OCRScheduling & CalendarFile & Cloud Storage
Connects
WhatsAppInstagramFacebook MessengerGoogle CalendarOpenAISupabase
Featured in

The problem it solves

Answering the same booking questions on WhatsApp, Instagram, and Facebook all day pulls you away from actually running the shop, and messages sent after hours sit unanswered until morning. Customers expect a fast reply no matter which app they message you on.

Who it fits

Pet shops and grooming businesses that get booking and product questions through WhatsApp, Instagram, or Facebook.

How it works

  1. A customer messages you on WhatsApp, Instagram, or Facebook
  2. AI reads the message, including voice notes, images, or PDFs
  3. It checks your calendar and books, confirms, or reschedules appointments
  4. It looks up product availability and answers questions from your records
  5. It can send a payment link and saves the conversation and customer details for next time
What you get

Chats and bookings handled without a missed message

Customers can message your shop anytime on WhatsApp or Instagram and get answers, bookings, and payment links right away.

What you get

A booked or updated calendar appointment and an instant, on-brand reply to the customer, with everything saved for future visits.

What you need

A Google Calendar account, a WhatsApp, Instagram, or Facebook business connection, an OpenAI account, and a database for storing customer records.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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