Auto-reply to WhatsApp messages with an AI assistant

Responds to WhatsApp texts, images, voice notes, and videos automatically using an AI assistant.

How the work actually flows

From the manual situation today to what runs on its own.

flowchart TD trig>"Customer sends WhatsApp message"]:::trig s0["Reads message type"]:::task trig --> s0 s1["AI works out an answer"]:::task s0 --> s1 s2["Looks up extra info if needed"]:::task s1 --> s2 out[/"Reply sent on WhatsApp"/]:::out s2 --> out pay{{"Customers get instant answers"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsVoice & PhoneMessaging & Notifications
Connects
WhatsAppGoogle Gemini

The problem it solves

Customers message your business on WhatsApp at all hours expecting a fast reply, but you can't be on your phone constantly. Missed messages mean missed sales or frustrated customers.

Who it fits

Small businesses handling customer questions over WhatsApp who want faster, always-on responses.

How it works

  1. When a WhatsApp message arrives, the automation reads what type it is
  2. Text, images, voice notes, and videos are each processed so the AI can understand them
  3. An AI assistant works out an appropriate answer, looking things up online when needed
  4. The reply is sent back to the customer on WhatsApp automatically
What you get

Customers who get answered any time of day

Customers texting you on WhatsApp get a helpful reply right away, day or night, without waiting on anyone.

What you get

An automatic, relevant reply sent back to the customer on WhatsApp.

What you need

A WhatsApp Business account and a Google Gemini API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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