Incoming WhatsApp messages get an instant reply, either a preset answer or an AI-generated one for trickier questions.
It branches. Exactly one path is taken.
Pattern: Exclusive Choice (4)
Customers expect a fast answer on WhatsApp, but staffing someone to reply to every greeting, pricing question, and FAQ around the clock isn't realistic. Slow replies mean lost interest and frustrated customers.
Support teams and small businesses fielding repetitive customer questions on WhatsApp.
You get instant replies to customer messages on WhatsApp, whether it's a quick pricing question or something more specific.
The hard question is not how to build it. It is whether this is the right thing to build first.
That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.
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