Flag duplicate device records in Syncro for technician review

It checks your asset list on a schedule and opens a ticket listing any duplicate devices for a technician to review.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig(["runs on a schedule"]):::trigtime s0["pull asset list"]:::svc s1["group and detect duplicates"]:::task s2["create review ticket"]:::task trig --> s0 s0 --> s1 s1 --> s2 out[/"ticket listing duplicate devices"/]:::out pay{{"cleaner asset data for billing"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
General Automation
Connects
Syncro

The problem it solves

Duplicate device records quietly build up in your system and throw off billing that's based on asset counts. Finding them means scrolling through the entire asset list by hand, which nobody has time for.

Who it fits

IT service providers and managed service teams tracking client assets in Syncro.

How it works

  1. Runs automatically on a schedule
  2. The system pulls the full list of assets from Syncro
  3. It groups them by customer, asset type, and serial number to spot duplicates
  4. A ticket is created listing every duplicate found for a technician to review
What you get

Duplicate devices flagged for a technician to confirm

You get a ticket listing every duplicate device found so a technician can confirm and clean up your asset list.

What you get

A support ticket listing duplicate device records for a technician to merge.

What you need

A Syncro RMM account with API access.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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